Cellphones 101- How to avoid the pitfalls when buying a new one
This entry was posted in the following categories: Guides, Mobility
Cell phones, cell phones , cell phones. Who doesnt have one? Cell phone ownership is increasing by leaps and bounds. And, after, CES this year, there are so many more cell phones out on the market.
But how do you choose the phone that is right for your needs? Or, it is time to upgrade to one of the newer phones?
How can a consumer find out the best deal and not feel like they have been taken advantage by the sales representatives?
Here are some helpful steps to finding the right cell phone:
1. Requirements: Before even going into a cellular provider's storefront or looking up companies online, you need to decide on a few things:
a. What exactly you are going to use the cellphone for? Is it for emergencies only? Is it to replace your landline at your home? Is it for work only? This is the most important step. Why? Well, as an example, if it's for emergencies only, you can get a free cellphone from AAA (if you are a member). There are also some cities that provide emergency phones free from the local police and fire departments.
b. How much do you want to spend--on the phone? Don't get caught up in all the gadgetry of cellphones. They all primarily do the same thing: send and receive phone calls. Everything else is extra. On the service? Money does matter.
c. Is long distance necessary? Will you be calling people locally or do you need to call your Aunt Irene in Philadelphia or somewhere?
d. How often will you be using the cellphone? This can determine how many minutes of service you would use in a month. Most cellphone plans are based on minutes used. Think it will be for 30 minutes a month, or 600 minutes? And do you want to use it on weekends or not? This is important when it comes to determining which plan to sign up for.
e. Text messaging: yes or no? Do you want to use your phone to send short text messages like you would send e-mail? Or how about picture messages or email?
f. Instant messaging: yes or no? Do you want to use AOL IM or something similar?
g. Data services: yes, there is an option to use your cellphone like you would a desktop/laptop connected to your ISP. Do you need this?
2. Define unfamiliar terms: When you watch/view cellular service commercials, do you understand the terms they are talking about? If not, write them down. Then ask someone, whether it's the salesperson at the cellphone store or a geeky relative. Or, if you feel inclined, use the Internet. Consult a few good sites, like Tech Web's TechEncyclopedia. The most confusing term consumers know of is ROAMING. What does this mean? In cellphone terms roaming means: The ability to use a communications device such as a cellphone or PDA and be able to move from one cell or access point to another without losing the connection. Meaning, when you travel along a major interstate you can still use your cellphone most of the time.
3. Coverage: Determine which providers are available in your area. This is important. Not all cellular service providers are available in all places in the USA. Think of which billboards you have seen in your travels around town. Think of the commercials you've seen.
4. Research your providers: There are PLENTY of reviews on the different cellular service providers. Check magazines, and even Consumer Reports. See how a provider's record for customer service and quality of service hold up.
5. "Hands-on": Okay, at this point, armed with all the answers to the above questions, you can do a few things. You can go onto the Internet to the providers' websites and use the sites to see what plan would suit you best. Or you can go to the cellular provider's storefront and talk to someone. Most of the sales representatives have some idea on how to help potential customers. If not, they have brochures to show you. Do both if you can. Use the Internet site to choose plans and the store to decide on which phone, since you can play with the phones at the store.
6. Still confused? Call the provider's 800 # and ask the reps. It's what they are there for ... to help you!
The rest is up to the individual. But by doing a little homework and answering these questions, you can make the right decision about cellular service.

